Standard Terms and Conditions of Temporary Holiday Accommodation
Note: Variances may be able to be agreed upon but only by arrangement with the owner in writing.
These terms and conditions over-ride any incomplete or conflicting terms and conditions that may be displayed on any other listing portal.
Variations to these conditions may only be made by prior arrangements with the owner in writing.
These terms and conditions over-ride any incomplete or conflicting terms and conditions that may be displayed on any other listing portal.
- A security deposit of nominally $250* is required to secure the booking. Payment of the security deposit constitutes the clients acceptance of these Terms and Conditions.
- In addition, the FULL amount of the whole tariff [not less the security deposit] is payable at least 7 days before at the date of arrival.
- Please do not be offended, but you will be sent a reminder.
- When you are making made the payment, please put your surname as the payment reference.
- After you have made the payment, please send us an email to let us know to look out for it in our account.
- Please note that If this deposit is not made at least 7 days out from your check-in, we assume you are no longer coming, so the security deposit will be forfeited and the booking cancelled. If you will be traveling at the time and may be unable to make the transfer, please make arrangements for the transfer to be made earlier.
- Please remember it takes 2+ days to reach our account from when you transfer it.
- The security deposit will be refunded to you within 14 days after your stay subject to everything being in order
- If any of this is a problem, let us know so we can make another arrangement.
- No-shows without advice will forfeit the security deposit and incur the cost of the balance of the tariff also charged to the credit card.
- Please note that credit card payments attract a 2.5% surcharge (charged by PayPal).
- Although the security deposit will be refunded, the surcharge part of the security deposit is not refundable (as it is a fixed cost to us).
- Cancellation policy: The security deposit will be forfeited if the booking is cancelled less than 16 days before check-in.
- Please note that guests are welcome to make use of the house in accordance with these terms and conditions, but accept that there is limited access to the back yard of the property at this time as we are in the process of re-modelling it. (we will not be there when you are there)
- For this reason, there is a clothes dryer provided as well as a clothes airer inside.
- To maintain a good standard for our guests we require certain conditions to be complied with. We appreciate most will respect our property but the occasional abuse requires that we state the following conditions;
- Number of Guests should not exceed the number quoted for in this tariff or subsequently agreed in writing or email. If extra beds are used in addition to the quoted number, a fee of $50 per person per night will be charged for any beds used that were not quoted for at the time of booking unless we are advised in advance.
- Parties and Functions are STRICTLY prohibited. The tariff charged is for domestic use only and not commercial. Accordingly this rate does not allow for the extra wear associated with functions in terms of cleaning, garbage removal, wear and tear, repairs etc. Use contrary to this will result in loss of your bond and/or additional payments.
- Damage, Breakages, Theft and Loss are the tenants responsibility during their stay.
- Departure - the property should be left in a similar state to its condition on arrival. Check-out time is 10:00 by the latest, to allow time to prepare property for next guests.
- Disturbance to our neighbors, including excessive noise, is prohibited and will result in termination of rental and loss of security deposit.
- The security deposit will be refunded within 14 days in full subject to the above conditions being met. It is designed to cover any additional costs incurred including but not limited to, any breakage, damage or excess cleaning requirements, extra guests beyond those declared ..etc.
- A telephone or internet access is not provided at the property.
- Parking is kerbside only -(the garage is not available for car parking).
- Pets are not allowed unless specific arrangements have been made in writing with the owner.
- Loss - the owners take no responsibility for the tenant's personal property.
Variations to these conditions may only be made by prior arrangements with the owner in writing.