Standard Terms and Conditions of Holiday Accommodation
Note: Variances may be able to be agreed upon but only by arrangement with the owner in writing.
These terms and conditions over-ride any incomplete or conflicting terms and conditions that may be displayed on any other listing portal.
Variations to these conditions may only be made by prior arrangements with the owner in writing.
These terms and conditions over-ride any incomplete or conflicting terms and conditions that may be displayed on any other listing portal.
- Our online portals often offer 24 hours in which to book and secure the accommodation arrangements at the tariff offered. In certain cases after this period the status changes from "awaiting deposit" to " deposit overdue" (or similar wording) and goes into (in effect) a dormant state in which case we have to reinstate the booking so that it becomes valid again and the deposit/payments are able to be made. We cant stop, or change the above, so $100 will be added onto the original tariff to reinstate the booking. We are already the cheapest and best value for money large accommodation in the eastern suburbs, so to avoid this additional cost please pay the deposit as soon as you receive our tariff offer.
- No-shows without advice will forfeit the security deposit and incur the cost of the balance of the tariff also charged to the credit card.
- To maintain a good standard for our guests we require certain conditions to be complied with. We appreciate most will respect our property but the occasional abuse requires that we state the following conditions;
- Number of Guests should not exceed the number quoted for in this tariff or subsequently agreed in writing or email. If extra beds are used in addition to the quoted number, a fee of $50 per person per night will be charged for any beds used that were not quoted for at the time of booking unless we are advised in advance.
- Parties and Functions are STRICTLY prohibited. The tariff charged is for domestic use only and not commercial. Accordingly this rate does not allow for the extra wear associated with functions in terms of cleaning, garbage removal, wear and tear, repairs etc. Use contrary to this will result in loss of your bond and/or additional payments.
- Damage, Breakages, Theft and Loss are the tenants responsibility during their stay.
- Departure - the property should be left in a similar state to its condition on arrival. Check-out time is 10:00 by the latest, to allow time to prepare property for next guests.
- Disturbance to our neighbors, including excessive noise, is prohibited and will result in termination of rental and loss of security deposit.
- The security deposit will be refunded within 14 days in full subject to the above conditions being met. It is designed to cover any additional costs incurred including but not limited to, any breakage, damage or excess cleaning requirements, extra guests beyond those declared ..etc.
- A telephone is not provided at the property.
- Internet is available (but may have some data restrictions)
- Off street parking is available in the carport.
- The spa shown on the floor-plan is not in service.
- Pets are not allowed unless specific arrangements have been made in writing with the owner.
- Loss - the owners take no responsibility for the tenant's personal property.
Variations to these conditions may only be made by prior arrangements with the owner in writing.